Log in Request a free trial. Request a free trial Log in. Newegg Overview Update this profile. Founded Status Public. Employees 2, Investments 3. Newegg General Information Description Newegg Commerce Inc is an e-commerce company offering direct sales and an online marketplace platform for IT computer components, consumer electronics, entertainment, smart home and gaming products and provides certain third-party logistics services globally.
Ownership Status. Publicly Held. Financing Status. Formerly VC-backed. Primary Industry. Electronics B2C. Other Industries. Internet Retail. Computers, Parts and Peripherals. Stock Exchange. Primary Office. What you see here scratches the surface Request a free trial.
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Newegg Commerce Inc is an e-commerce company offering direct sales and an online marketplace platform for IT computer co. Industry, CA. Excepteur sint occaecat c. Fort Worth, TX. Excepteur sint occaecat cupidatat non p. Indianapolis, IN. They have a 30 day window before coverage begins. Now Newegg won't take it back since it's been over 30 days and Allstate won't cover it saying it was a "preexisting Condition". Newegg has referred me to a "seller" twice and the seller claims it was not their sale.
Pathetic service. I do apologize for any trouble you had with your returns. I'd like to double-check on this matter further for you, may I ask you please send us a private message with your order and return details? Of course it was shipped in 3 separate shipments. All 3 shipments were shipped to my old address Yes, it was my fault not to check that my current address was not the default address.
However, it would be nice to see the shipping address on my confirmation email. The first 2 shipments arrived at my old address. I jumped in my vehicle and drove 3 hours 1 way. Luckily the lady at my old address was nice and had my stuff sitting safely in her home. The 3rd shipment had not left Chine yet I live in Colorado.
I asked both Newegg. They both declined to perform this simple little bit of help. So I get to make another 6 hour round trip. I have bought lots of stuff from them over the years. Now their website is still exactly the same jumbled clutter that it was 20 years ago. Leading to things like shipping to an old address. They also work with so many 3rd party sellers that any communication is just mass confusion.
Some of the 3rd party sellers are genuinely good sellers And both Newegg. Turning into a trash company. I am so sorry to hear about this matter regarding your orders. I appreciate you taking the time to provide your feedback and we definitely would like to further investigate these orders for you.
Please send us a message with your order details so we can further assist. Get buying tips about Deal Websites delivered to your inbox. Thank you, you have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations. Ordered a hard drive from Newegg. I found out the item was a refurbished product when shipping notification arrived.
I will gladly pay for the fee if I made the mistake but this is not the case. The misleading information on Newegg. As of now, I emailed Newegg request for a full refund instead but I doubt if they will honor that. I guess I will go with Amazon from now on. At least they have much better practice standard toward their customer.
Can you please send us a private message with your order details so we can take a look into this RMA issue? Ordered 3 items from separate sellers and Newegg itself. One item was never even brought to shipping. Refunded cost without including taxes. Mind you these are shipping issues with the sellers and how they choose to ship it. Go check the reviews on them. The slowest most ineffective way to ship anything you paid for.
I've bought many items from Newegg and this was the worst week ever. Just don't bother, deals or no deals, sellers are not experienced and Newegg doesn't choose the best and fastest shipping. Also you have zero say in how your packages are shipped.
Can you please send us a private message with your order details so we can take a look into these refund issues? My business purchased 40 laptops for impoverished clients, and none of them hold a charge. We are giving these laptops to clients as they need them, and had not started giving them out until after the 30 days. Can you please send us a private message with your order details so we can see what's going on with this order?
I ordered a laptop keyboard online with Newegg on February The website showed that it would ship from China within days. Today is March 24 and I do not have the keyboard. It took Newegg 1 week to notify the shipper in China of the order. I feel that the order is either lost or never really shipped.
Newegg refuses to return my money. We are truly sorry to hear about the trouble you recently experienced with your purchase and we would definitely like to have this further reviewed for you. When time permits can you please send us a private message with your order number?
I would not recommend anyone to buy something from Newegg. Something is wrong with the shipping department. They make serious mistakes with the shipments, and I doubt they have a proper system! Don't expect to get the products to be delivered.
The customer support is useless. Worst e-store on the market. I bought a keyboard which was in stock. After weeks, it finally landed somewhere in a different state! Customer support suggests a refund and expects me to place a new order and wait for another month. Stay away if you don't want surprises Hey Fatih! I'm sorry to hear you had a shipping issue with your most recent order.
Can you please send us a private message with your order details so we can see what went wrong? Finally got my refund but company still won't take ownership of the issue that they themselves caused through poor customer service.
The email had instructions to email back with the serial number if my PSU was among the impacted devices. I replied on August 31, with that information. No response from Newegg. Several months go by and I attempt to reach out by email again on February 22, Again, no response. I was finally able to get an agent on the live chat that said that I could get an advance RMA so that I could get a new power supply before sending the old one back so that I wouldn't have any interruptions in my work.
Two weeks later, no refund. When speaking with another agent I was told that they can't issue an advance RMA because the product was bought over a year ago. Had they just responded in a timely manner it wouldn't have been over a year.
So I've now had this faulty, fire hazard PSU for 7 months after I notified them that I've had it and they're still giving me the run-around. It's shocking to me that a company with these values is still in business.
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Wii U Systems. Wii U Games. Wii U Accessories. VR Games. VR Headsets. PC Games. Gaming Monitors. Gaming Furniture 4, Retro Video Game Console. Retro Video Game Accessories. Xbox 9, Nintendo Wii 1, Digital Games 6, In Game Currency. Pre-Owned Video Games 8. Refurbished Gaming. Gaming Chair Buying Guide. How to Choose the Best Gaming Desk. Networking 1,, Wireless Networking 6, Wireless Routers.
Wireless Adapters. Powerline Networking. Bluetooth Adapters. Network Media Players. Wired Networking 51, Wireless AP. Network Interface Cards. Wired Routers. Network Print Servers. Server Components 76, Server Barebones. Server Chassis. Thin Client Systems. Surveillance Security Systems. Video Recorders. Surveillance Accessories. Surveillance Software. Smart Home Automation 4, Smart Thermostats.
POE Injector. Wired Accessories. Network Ethernet Cables. Network Antennas. MoCA Adapters. Refurbished Wireless Routers. Refurbished Range Extender. Refurbished Switches. Refurbished Telephone - VoIP. Best Wireless Router for Gaming. Office Solutions 2,, Point of Sale , Digital Signage 1, Monitors 94, Scanners 17, Office Furniture , File Cabinets.
Gaming Chairs. Desk Supplies 72, Educational Supplies. Refurbished Printers. Refurbished Point of Sale. Operating Systems. Server Software. Mac Software. Mac Applications. Academic Software. Software Application License. Utility License.
Manufacturer Service Plans. Gift Cards Tech Support Services. Allstate Warranty Plans. OEM Warranty. Certification Training. Management Training. Software App Training. Car Amplifiers. Car Electronics Accessories. Car Speakers. Car Subwoofers. Onboard Camera Systems. Radar Detectors. Computers and Relays. Distributor and Components. Filters and PCV. Ignition Wires, Boots and Wire Sets. Spark Plugs and Glow Plugs. Tune-Up and Ignition Parts. Alternator Parts.
Battery Cables, Terminals and Components. Misc Electrical Parts. Starter Motors. Starter Parts. Starter Solenoids, Switches and Relays. Automotive Specialty Lighting. EV Chargers and Parts. Exterior Lamps. Headlamps and Flashers.
Powersports 19, Tires and Wheels , Tools and Equipment , Windshield Wiper Blades and Arms. Wiper Motors and Washer Pumps. Belts, Tensioners and Pulleys. Heater and Other Hoses. Radiator and Bypass Hoses. Radiator and Electric Fan Motor. Sensors, Switches and Relays. Thermostats, Housings and Caps. Alignment Kits and Tools. Ball Joints and Control Arms. Coil Springs and Leaf Springs. Shock Kits, Boots, Relays and Accessories. Shocks and Struts. Axle and Differential Gaskets.
Power Steering Pumps, Hoses and Kits. Spindles and Hubs. Steering Linkages, Rods and Arms. Transfer Case Parts. Transmission Kits and Gaskets. Small Kitchen Appliances 46, Air Purifiers. Induction Cookers. Pressure Cookers. Major Appliances 94, Water Filtration. Upright Vacuums. Hand Held Vacuums.
Canister Vacuums. Robotic Vacuums. Vacuum Accessories. Gaming Desks. Office Furniture. Office Chairs. Above Ground Pools. Pool Accessories. Yard Tools 35, BBQ Grills 10, Patio Furniture. Garden Center 67, Outdoor Lighting 29, Generators 7, Pressure Washers. Solar Power. Leaf Blowers. Chain Saws. Lawn Mowers. Industrial 1,, Power Tools , Once complete, the online retailer is expected to reach customers in a total of 50 countries. In November , Newegg announced a new checkout feature that lets Newegg.
In May , Newegg formally rolled out Newegg Logistics, designed to help B2C and B2B e-commerce sellers and other organizations streamline order fulfillment, shipment and returns. In October , Newegg unveiled Newegg Now ,  a weekly livestream featuring tech commentary and reviews, as well as time-sensitive deals available exclusively during each Newegg Now  broadcast.
In February , Newegg announced a program called Newegg online work,  Employees interested in part-time work are randomly selected to make purchases. In May , Newegg formally launched a direct-to-consumer D2C initiative  to help its vendor partners maximize their reach within the Newegg platform. In June , Newegg introduced the Newegg PC Builder,  an online configurator that lets customers configure and source all the components needed to build a custom PC. While the June release was limited to customers in North America, in August , the company expanded  the configurator to the countries it serves in Europe, Asia Pacific, Latin America and the Middle East.
In February , Newegg announced a program called Newegg Shuffle,  where consumers interested in hot tech devices are chosen at random to make a purchase. Newegg offers services to its third-party-logistics 3PL clients and other e-commerce companies. In April , Newegg announced Newegg Staffing,  a staffing agency serving the logistics, manufacturing, clerical and supply chain management industries. And in June , Newegg established Newegg Bridge,  which provides customer service management and social media monitoring to its 3PL clients.
In early , customers in the state of Connecticut were notified that Newegg had not collected state sales tax due on out-of-state purchases in the past three years. Newegg was given a choice of collecting such tax in the future or turning over customer information to the state's Department of Revenue Services, which would require customers to file a sales tax form for the past three years of purchases.
Newegg chose to furnish the customer information;  as Newegg did not have a physical presence in Connecticut, Newegg believed it did not need to collect state sales tax from the ruling in Quill Corp. North Dakota. Connecticut's Department of Revenue Services later issued tax bills to these customers. In September , Newegg announced that malicious code had been placed on their servers for over a month, allowing hackers to access customers' credit card information upon check out.
The video explains that Newegg shipped a motherboard to Steve Burke of Gamers Nexus, which he returned without opening the box. Newegg claimed it was damaged and refused to refund the product. The video has been viewed over 1 million times as of Feb.
Newegg had a monthly case mod contest in in which contestants submitted pictures, descriptions, and directions describing how to personalize their computers with esoteric appearances and functions. ABS also known as Advanced Battlestations offers a full range of gaming PCs for everyone from beginners to advanced video game enthusiasts.
On February 10, , Newegg was sued by three former employees accusing it of numerous labor and business abuses, such as violating "a slew of labor laws, overworking and abusing immigrant workers, and ordering employees to hack into competitors' computer systems". Newegg is aware of the allegations made by two former employees and a former consultant.
Newegg has always taken pride in the fairness of our labor and hiring practices and to ethical business practices toward our competitors, vendors and most of all, our valued customers. We have always been fully committed to compliance with all applicable laws and regulations. Accordingly, we strongly deny the assertions made by the individuals filing this lawsuit, and intend to defend ourselves vigorously and thoroughly against claims that have neither merit nor basis in fact.
Newegg has become known as a company that fights " patent trolls ". Whitfield Diffie and Ron Rivest , the inventors of public-key cryptography and RC4 encryption respectively, testified for Newegg. On July 6, , after 20 months of waiting, Newegg filed an extraordinary petition urging US District Judge Rodney Gilstrap to issue judgment so that they would be able to file an appeal. From Wikipedia, the free encyclopedia. American online electronics retailer.
Traded as. Nasdaq : NEGG. City of Industry , California. Net income. This section needs to be updated. Please help update this article to reflect recent events or newly available information. February Retrieved 31 August Retrieved 22 November LA Times. Retrieved CRN Magazine. Archived from the original on Retrieved 23 August Internet Retailer.
Newegg Marketplace. Retail Dive. Digital Commerce Multichannel Merchant. May 28, Chain Store Age. Newegg Staffing.
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